Your trusted outsourcing partner

Our vision is to help industries realize their full potential through outsourcing.

Your success through outsourcing

Welcome to Next managed Services

At NextMS, we are not just your ordinary BPO service provider; we are your strategic partner in driving innovation and efficiency within your organization. Our unique focus on quality and reliability ensures that we stand out in the market, helping businesses like yours leverage the immense potential of outsourcing.

Why Choose NextMS?

Expertise and Experience

Our core team comprises highly skilled professionals with extensive global exposure across Retail, hospitality, Capital Markets, Banking & Finance, Mining and Energy, and IT operations. Boasting over 100+ man-years of experience, we bring unparalleled expertise to your business.

Certified Professionals

 Our workforce includes a large number of certified professionals in IT, Finance, HR, Legal, and Admin, all attuned to high standards of quality, compliance, improvement, urgency, and professionalism.

Cost-Effective Solutions

We offer services that significantly lower your operational costs while maintaining high quality and efficiency.

Global Connectivity

With 24x7 service availability, we ensure seamless global connectivity, making us an integral part of your extended team. Our services are designed to align with your company’s cultural and process DNA.

Continuous Improvement

We are committed to the continual improvement of processes to reduce costs and enhance operational efficiencies. Our environment fosters continuous learning, development, leadership, creativity, and inclusivity for all employees.

The Sri Lankan Advantage

Sri Lanka is home to a highly skilled and educated workforce with a distinct advantage, offering

Cost-Effective Services

Benefit from competitive pricing without compromising on quality.

Time Zone Advantage

Leverage our location for seamless collaboration across different time zones.

Adherence to Global Standards

We maintain rigorous quality compliance, ensuring adherence to global standards.

Skilled Talent Pool

With the largest CIMA graduate pool (30,000/54,000), over 12,000 IT graduates annually, 19,000 ACCA graduates, and more than 400 CFA graduates, we have access to one of the most highly educated workforces in South Asia.

Proficiency in English

Our workforce is proficient in English, ensuring clear and effective communication.

High Literacy Rate

Sri Lanka boasts the highest literacy rate in South Asia, supporting our commitment to quality and excellence.

Partner with NextMS and access opportunities that can transform your business and drive it towards greater success. Let's innovate and grow together!

  • Over 5000 CIMA graduates

  • Close to 1000 CFA graduates

  • Close to 15k IT graduates annually

  • 590k IT workforce

  • (GMT+5:30)

  • Round-the-clock support

Meet the Team

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world.


  • Co-Founder

    I am a seasoned AI engineer with a passion for leveraging cutting-edge technologies to solve complex problems and drive innovation. With a robust background in machine learning, deep learning, and artificial intelligence, I have honed my skills in designing and implementing intelligent systems that push the boundaries of what technology can achieve.

    I have worked on diverse projects throughout my career, from developing advanced natural language processing algorithms to creating sophisticated computer vision applications. My expertise extends to designing and deploying scalable AI solutions that optimize processes, enhance user experiences, and deliver tangible business value. My commitment to staying at the forefront of the rapidly evolving AI landscape is evident in my continuous pursuit of knowledge and my proactive approach to adopting emerging technologies.

    Beyond technical prowess, I pride myself on my ability to collaborate effectively with cross-functional teams, communicate complex concepts in a clear and concise manner, and lead initiatives that bridge the gap between theoretical AI concepts and practical, real-world applications. My goal is to contribute meaningfully to the advancement of artificial intelligence, positively impacting industries and society as a whole. If you're seeking an AI engineer who brings not only technical excellence but also a strategic mindset to the table, I am excited to explore opportunities where my skills and passion can contribute to transformative projects.


  • Co-Founder

    With over 13 years in global capital markets, Priyanke has made a lasting impact, especially through his tenure at the London Stock Exchange Group (LSEG). As a driving force in business development for technology managed services and as the leader of South Asia government relations, Priyanke has orchestrated transformative, high-value deals, including a historic $4.4 billion listing for Sri Lanka. His expertise in managing mission-critical applications and establishing offshore shared service centers has delivered substantial value to his clients.

    Priyanke’s leadership goes beyond results; it’s about inspiring people. Known for his warmth and commitment, he is passionate about singing, connecting with people, and supporting charitable causes. His vision is clear: to mentor others into creative leaders who lead with integrity, professionalism, and purpose. Priyanke is dedicated to fostering a culture where leaders are defined not just by their success, but by the positive impact they bring to their communities.

FAQ

  • Skilled Workforce: Sri Lanka has a highly educated and resilient workforce with expertise in Finance, Management, IT, Business Process Management, and Engineering.

    Cost-Effective Solutions: Competitive labor costs allow for significant savings without compromising quality.

    Stable Government and Foreign Trade-Friendly Policies: The government promotes the IT and BPO sectors, providing incentives such as tax holidays.

    Strong Data Security Framework: Compliance with international data protection standards ensures client data security.

    Cultural Compatibility: A cultural alignment with Western countries enhances communication and collaboration.

    Time Zone Advantage: Strategic time zone positioning facilitates effective collaboration across global markets.

  • At NextMS, our commitment to Learning and Development, Continual Improvement, and alignment with ISO and ITIL processes ensures we consistently deliver quality. Using 360-degree feedback with customers, we maintain transparent discussions on improvements. Our robust quality framework includes standard operating procedures, real-time monitoring, and customer-focused KPIs, which are further enhanced by continual employee training and automation. We align these practices closely with our customers’ processes to drive excellence in service delivery.

  • Fixed or Flat-Rate Pricing: Set fee per month or project; ideal for predictable workloads.

    Per-Transaction/Per-Unit Pricing: Charges based on volume (e.g., per call or document); suited for fluctuating volumes.

    Hourly or Time-Based Pricing: Billed per hours worked; best for ongoing, variable workload tasks like support.

    Project-Based Pricing: Payment linked to specific projecte metrics; incentivizes quality and results.

    FTE (Full-Time Equivalent) Pricing: Fixed fee per dedicated employee.

    Hybrid Pricing Models: Combination of models, like fixed fees with incentives; flexible for complex projects.

  • At NextMS, we utilize three overlapping shifts to ensure successful handovers and accommodate different time zones, providing continuous client availability. Our staff undergoes training in cultural norms and clear accenets to enhance communication. We employ advanced collaboration tools and maintain time zone awareness, with each shift led by a dedicated shift lead (Point of contact). This structured approach enables us to deliver seamless service and enhance client satisfaction worldwide.

  • We foster an environment of incremental learning and development, continuous improvement and align our processes with industry benchmarks such as ISO and ITIL which result consistent quality.

    We also encourage transparent reviews by having periodical 360 degree reviews with our customers to understand our strengths and weaknesses to identify opportunities to improve.

Our Services

Cloud transformation

Next Managed Services specializes in designing and implementing robust Cloud Landing Zones on leading cloud platforms, including AWS, Azure, and Google Cloud. With over 30 years of combined experience, our expert team has successfully delivered solutions for one of the largest stock exchange groups in the world.

Initial assessment, requirement gathering and planning

Alignment of cloud strategy with business strategy

Cloud architectural design (Landing zone, security and compliance framework, network and connectivity design)

Establish physical connectivity between the organization’s data centers and Cloud Service Provider (CSP).

Setup private DNS (Domain Name Server) as a shared service

Setup public DNS (Domain Name Server) as a shared service

Setup Golden image

Establish internet connectivity to the Cloud landing zone

Implement Role Based Access Control (RBAC) Model for cloud landing zone

Establish Cloud landing zone – management group/organization hierarchy

Cloud Managed Services

Design and implementation of secure and efficient cloud solutions

Automation of application deployment on the cloud

24x7 monitoring of cloud infrastructure

Proactive tracking of cloud security and connectivity

Conducting initial issue triage and collaborating with vendor

Implement backup, recovery, disaster recovery

Scaling strategies for the cloud environment

Call center

Our Key Services:

Call Center Support

Email Support

Live Chat Support

Administrative Services

We offer a comprehensive range of Administrative Services designed to help businesses streamline operations, increase productivity, and focus on core objectives. We provide reliable, professional, scalable solutions to support your administrative needs.

Our Key Administrative Services:

Data Entry Services

Document Management

Virtual Assistant Services

Finance and Accounting

    • Accurate and Timely Payroll: We ensure your payroll processes are error-free and timely, managing everything from employee payments to complex calculations for taxes, benefits, and deductions.

    • Compliance for Financial Institutions: We monitor the latest payroll regulations specific to the banking and finance sectors, ensuring full compliance with both local and international standards.

    • Confidential and Secure: Our payroll systems are designed with robust security measures to ensure confidentiality and protection of sensitive payroll data.

    • Seamless AP/AR Management: We handle all accounts payable and receivable aspects, ensuring prompt payments and collections and keeping your financial operations smooth.

    • Enhanced Cash Flow Management: Ensuring timely invoicing and payments, we help maintain optimal cash flow, which is critical for banks and finance companies.

    • Automated Solutions: We leverage automation to reduce manual errors, streamline processes, and improve efficiency in your financial transactions.

    • Comprehensive Financial Statements: Our financial reporting includes balance sheets, income statements, and cash flow reports, tailored to give banks and financial institutions a clear view of their financial health.

    • Customized for the Financial Sector: We specialize in providing detailed reports specific to the needs of banks and finance companies, adhering to industry standards and regulatory frameworks.

    • Regulatory Compliance: All reports are prepared by local and international accounting standards, ensuring complete compliance with industry regulations.

    • Meticulous Record Keeping: Our bookkeeping services ensure all your financial transactions are accurately recorded, with detailed and compliant records that meet the stringent requirements of banks and financial institutions.

    • Tax-Ready Financials: We maintain tax-ready books, streamlining the audit process and reducing errors during tax filing or regulatory reviews.

    • Scalable Solutions: Whether you need daily, weekly, or monthly bookkeeping, our services are flexible to match your operational needs.

Research and Analytics

    • In-Depth Market Intelligence

    • Industry-Specific Insights

    • Custom Research Solutions

    • Data-Driven Decision Making 

    • Predictive and Prescriptive Analytics

    • Financial Risk Analysis

    • Customer Satisfaction and Feedback Surveys 

    • Employee Engagement and Satisfaction

    • Tailored Surveys for Financial Insights

Social Media

Content creation

Campaign management

Analyse Performance

Virtual Assitant

Scheduling, appointments, and managing emails

Research and reporting

Outbound and inbound calls

Customer support for calls, emails, and website chat

Content writers

Any style of writing for blogs, brochures and websites

Writing style to suit your brand

Research to gather material for content and fact check

Real-time CCTV Footage Monitoring Solutions

Next Managed Services offers comprehensive Real-Time CCTV Footage Monitoring services designed to enhance security and safety for businesses and organizations. Our advanced monitoring solutions ensure that your premises are under constant surveillance, providing timely alerts, detailed reviews, and actionable recommendations based on our findings.

Key Features:

24/7 Monitoring

Thorough Footage Review: Our team conducts detailed reviews of recorded footage to analyze incidents and assess security effectiveness. This review process helps identify patterns, vulnerabilities, and areas needing improvement.

Follow escalation protocols

Actionable Recommendations: We provide tailored recommendations to enhance security measures based on our findings. This includes suggestions for improved camera placement, additional security protocols, or operational adjustments.

Incident Reporting

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